Repair Policy

Our repair policy is second to none. We provide the following services:

  • Pick-up and delivery to local customers
  • Approval for Repair
  • We will quote your job before repair
  • We will call you before shipping out your repaired part
  • Rush Repair
  • We will expedite your repair for same day or 24 hour turnaround at an additional charge on standard equipment. We must be contacted prior to emergency repairs.
  • Warranty repair
  • All repairs are issued with a 1 year warranty. If a piece of equipment fails under warranty, we will repair it at no additional charge.
  • Calibration Certificates
  • We will provide your company with calibration certificates for specified units.

Sending Repairs:

  • Put purchase order or packing slip in box
  • Include the Company name, address, phone number, and contact person
  • Itemize all equipment and description of problem
  • Repairs are returned UPS unless otherwise requested